Selection Process

Selection Criteria

We will consider all backgrounds and all work experience. We believe that the perfect Trip Host doesn't have to fit a cookie-cuter description. However, we do look for key characteristics that we know will result in a successful experience for our guests. With that said, here are some things we look for in the candidate.

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Personable and Friendly:

A good host is approachable, warm, and engaging, making guests feel welcome and comfortable from the start.
 

Knowledgeable:

They possess in-depth knowledge about the the trip itinerary from beginning to end. Although tour guides will have in-depth knowledge about the specific tours, Trip Hosts will have a general understanding about the destination including history, culture, local attractions, and hidden gems. They can provide interesting information and answer questions confidently to the best of their ability.
 

Organized:

They plan and manage the trip itinerary effectively, ensuring that all activities are well-coordinated and run smoothly. This includes handling reservations, transportation, and time management.
 

Flexible and Adaptable:

A good host can adapt to unexpected changes or challenges, such as weather changes, delays, or guest preferences. They remain calm and find alternative solutions quickly.
 

Communicative:

Clear and timely communication with guests is crucial. A good host provides essential information before and during the trip, and ensures guests are informed about the schedule and any changes.
 

Attentive and Observant:

They pay close attention to the needs and preferences of their guests, anticipating needs and providing personalized experiences. They notice if someone is uncomfortable or needs assistance and act promptly.
 

Culturally Sensitive:

Respectful of different cultures and customs, they promote an inclusive environment. They ensure that activities and interactions are respectful and considerate of local traditions and guest backgrounds.
 

Resourceful:

A good host can think on their feet and utilize available resources effectively. They know how to make the most of any situation, whether it's finding a quick solution to a problem or enhancing the guest experience.
 

Patient:

Patience is key when dealing with diverse groups of people. A good host remains calm and patient, even in challenging situations, ensuring that all guests feel valued and heard.
 

Professional:

Maintaining a professional demeanor, a good host balances friendliness with professionalism. They handle situations with tact and integrity, ensuring a high standard of service.
 

Energetic and Enthusiastic:

Enthusiasm is contagious. A host with high energy and genuine passion for the destination and activities can inspire and excite guests, enhancing their overall experience.
 

Good Problem-Solving Skills:

When issues arise, a good host can quickly assess the situation, consider options, and implement effective solutions, minimizing disruptions for guests.
 

Dependable and Trustworthy:

Guests need to rely on their host for safety and guidance. A dependable host builds trust through consistent reliability and integrity, ensuring guests feel secure and confident throughout the trip.
 

Empathetic:

Understanding and empathizing with guests' feelings and perspectives is important. An empathetic host provides emotional support and creates a positive, caring atmosphere.

By embodying these characteristics, a trip host can significantly enhance the travel experience, ensuring guests have a memorable, enjoyable, and stress-free journey.