top of page

MeWannaGo Terms of Service

Welcome to MeWannaGo! Before you start planning your dream vacation, please take a moment to review our Terms of Service. By using our website and purchasing vacation packages from us, you agree to abide by these terms.

​

Booking and Payment:

To book a vacation package, you'll need to pay a nonrefundable deposit per person. This deposit secures your reservation. After paying the deposit, you'll enter into a payment plan. The remaining balance must be paid according to the terms specified at the time of booking. Failure to make timely payments may result in cancellation of your reservation and forfeiture of your deposit. However, if your booking is made within 60 days of the trip start date, the full amount is payable at the time of booking.

 

Final Payment:

Payment of the balance of the trip is due based on the payment schedule provided upon booking. If the balance is not paid on or before the due date, we reserve the right to treat your booking as cancelled.

 

Pricing:

Prices for vacation packages are subject to change without notice until a booking is confirmed. Prices quoted do not include taxes, fees, and additional charges unless otherwise stated.

​​

Cancellation by the Traveler

All cancellation requests must be submitted in writing and are subject to the terms outlined below. Cancellation policies may vary depending on the specific vacation package booked.

  • Cancellations made 60 days or less prior to the scheduled trip start date (or other timeframe indicated for a specific trip):
    All payments are non-refundable, including the deposit. No refunds will be issued for no-shows, late arrivals, early departures, or unused portions of the trip for any reason.

  • Cancellations made more than 60 days prior to the scheduled trip start date (or other timeframe indicated):
    A refund will be issued for all amounts paid excluding the initial deposit and a 10% processing fee applied to the remaining balance.

 

Transfer of Payments to a Future Trip

In lieu of cancellation, and at the sole discretion of MeWannaGo, travelers may request to transfer payments made toward a canceled booking to a future MeWannaGo trip, subject to availability, pricing differences, and supplier policies.

  • All transfer requests must be submitted in writing.

  • Transfers are not guaranteed and are subject to availability at the time of rebooking.

  • Any price differences between the original trip and the new trip shall be the responsibility of the traveler.

  • Transfers may be subject to administrative and processing fees.

  • Deposits remain non-refundable and may only be transferred if expressly approved by MeWannaGo.

  • Transfers are valid for one-time use only and must be applied within 12 months of the original trip’s scheduled departure date unless otherwise approved in writing.

 

At MeWannaGo, we understand that life happens and unexpected circumstances may arise. If you find yourself needing to cancel or modify your plans, we encourage you to reach out to our team as soon as possible. While all policies must be upheld, we will always do our best to review your situation and explore any available options.

 

Cancellation by MeWannaGo

MeWannaGo reserves the right to cancel any trip or any portion of a trip at any time up to (and including) the 61st day prior to the scheduled trip start date. In such an event, travelers will receive a full refund of all payments made, excluding any non-refundable credit card processing fees.

MeWannaGo also reserves the right to cancel any trip at any time due to force majeure events, including but not limited to natural disasters, political instability, public health emergencies, government restrictions, or any other circumstances beyond our control that render the trip unsafe or impractical to operate.

In the event of cancellation due to force majeure, travelers will receive a refund equal to the monies paid to MeWannaGo, less any non-recoverable costs incurred by MeWannaGo.

​

Changes and Amendments:

Changes to your reservation, including but not limited to dates, destinations, and the number of travelers, may be subject to fees and availability. We reserve the right to modify or cancel any aspect of a vacation package due to unforeseen circumstances. In such cases, we will make reasonable efforts to offer suitable alternatives.

 

Booking Discretion:

We reserve the right to reject bookings and deny participation in our vacation packages to certain clients at our discretion. Reasons for rejection or denial may include concerns about safety, security, integrity, or if a booking violates our Terms of Service or laws of the destination country. If we reject a booking or deny participation, we'll promptly communicate our decision and refund any payments made including deposit and additional payments. Clients are expected to comply with our Terms of Service and additional policies. We're committed to fair and transparent practices in serving our customers. Trip Hosts also have similar authority to exercise discretion and judgement to deny participation to certain clients if the Trip Host believes that the client’s continued participation will be disruptive to the overall experience. If the client is denied participation any time after the start date, the client is still responsible for all payments made toward the trip.

 

Travel Documents and Requirements:

It is your responsibility to ensure that you have valid passports, visas, and any other required travel documents for your destination. Compliance with entry requirements, such as visa applications and health regulations, is your responsibility.

 

MeReadyToGo Forms and Traveler Details:

For us to confirm your booking, you must provide us with personal information that we request.  This information is submitted through the MeWannaGo app by filling out a series of forms. Failure to submit the appropriate forms and information may result in cancellation of your booking.

 

The information requested may vary depending on the trip however, here is a standard list of information we will request from you prior to your trip.

  • Full Name as it appears on your passport

  • Passport Number 

  • A copy of your passport photo page

  • Date of Birth

  • Dietary Restrictions for meals

  • Any medical conditions or limitations that you want us to know about that may affect your ability to participate in activities on the trip itinerary.

 

Double Occupancy Roommate Match

Double occupancy rates mean that you will be matched with a roommate. If for whatever reason we are unable to match you with a roommate, we will let you know.  At that time you have the option of securing a single occupancy price.

 

What’s Included in the Trip Price

  • “Each trip may vary. Please consult the “What’s Included” section of the trip you are interested in.

 

What’s Not Included in the Trip Price

  • Flights/Airfare to the indicated airport 

  • Travel Insurance

  • Excess baggage charges

  • Fees for travel documents

  • Alcoholic beverages unless indicated in the trip itinerary

  • Activities listed as “optional activities” in the trip itinerary

  • Gratuities

  • Personal Expenses

  • Souvenirs

  • Anything else that is listed under accommodations under the “What’s Not Included” section of the itinerary.

  • All optional activities, transportation, or tours and excursions that are not listed under “What’s Included” part of the itinerary are not included in the trip price. If you are provided assistance to any optional activities, you acknowledge and agree that any costs incurred are your responsibility.

 

Media Release:

By booking a vacation package with us, you agree to allow us to use photos and videos of you for marketing purposes, royalty-free. We may use these photos and videos in various marketing materials, including but not limited to our website, social media, and promotional materials. We will strive to use these materials respectfully and to accurately represent the experiences of our travelers. If you have any concerns about the use of your photos or videos, please contact us.

 

Travel Insurance:

We strongly recommend purchasing travel insurance to protect yourself against unexpected events, such as trip cancellation, medical emergencies, and baggage loss.​

​

Immunizations, Travel Advisories/Warnings, and Weather:

  • Before traveling, it's essential to ensure you have the necessary immunizations recommended for your destination. We advise consulting with a healthcare professional or visiting a travel clinic for personalized recommendations based on your travel plans.

  • Stay informed about any travel advisories or warnings issued for your destination. Regularly check official government websites for updates on travel conditions and safety alerts.

  • Be aware of the weather conditions at your destination and plan accordingly. Consider factors like seasonal variations, extreme weather events, and local climate patterns when preparing for your trip.

 

Health Certificate:

Some destinations may require travelers to present a health certificate or medical clearance before entry. It is your responsibility to obtain any necessary health certificates or medical documentation required for your destination. We recommend consulting with a healthcare professional or visiting a travel clinic to ensure you meet all health requirements for your trip.

 

Third Party Operators, Tour Guides, and Independent Contractors

We may work with third party operators to provide certain services included in our vacation packages. While we strive to partner with reputable operators, we are not responsible for their actions or services beyond our control. Tour guides accompanying our vacation packages may be independent contractors. While we expect high standards of professionalism, the actions and conduct of tour guides are not directly under our control. Certain services, such as transportation and excursions, may be provided by independent contractors. We are not liable for any actions, negligence, or omissions of independent contractors.

 

Assumption of Risk:

Travel inherently involves certain risks, including but not limited to accidents, illnesses, and unforeseen events. By booking a vacation package with us, you acknowledge and accept these risks. You are responsible for assessing your own health, fitness, and readiness for travel. It's essential to follow safety guidelines, heed warnings, and take appropriate precautions during your trip.

​

Accuracy of Information:

While we strive to provide accurate and up-to-date information on our website and in our marketing materials, we cannot guarantee that all information is error-free or complete. We are not liable for any inaccuracies, omissions, or errors in the content provided on our website or in any promotional materials.

 

Limitation of Liability:

In no event shall our company, its affiliates, directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of vacation packages. This limitation of liability applies to any claims for damages, including but not limited to those arising from personal injury, property damage, loss of data, loss of revenue, or loss of enjoyment.

 

Release of Claims:

By booking a vacation package with us, you release our company, its affiliates, directors, employees, and agents from any and all claims, demands, and damages arising out of or in any way connected with your participation in the trip. This release includes, but is not limited to, claims for personal injury, property damage, loss of enjoyment, and any other loss or damage incurred during the trip.

 

Indemnification:

You agree to indemnify and hold harmless our company, its affiliates, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or in any way connected with your use of our website or the purchase of vacation packages.

 

Governing Law:

These Terms of Service shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions.

 

Updating Terms of Service:

We reserve the right to update our Terms of Service from time to time without prior notice. By continuing to use our website and booking vacation packages with us after any changes, you agree to abide by the updated Terms of Service. We will notify you of any significant updates via email or by posting a notice on our website. It's your responsibility to review the Terms of Service periodically for changes. If you do not agree with the updated Terms of Service, you may choose to discontinue using our services.

 

By using our website and booking vacation packages with us, you acknowledge that you have read, understood, and agree to these Terms of Service. If you have any questions or concerns, please contact us before making a reservation.

 

Let's Travel!

bottom of page